Help & Support

Getting Started

Coupon Cue helps you capture, organize, and remember to use your coupons and offers before they expire.
If you're having trouble, this page will walk you through common issues and how to report an issue.

Frequently Asked Questions (FAQs)

1. Why aren't reminders showing up?

First, make sure notifications are allowed for Coupon Cue:

  • Open the Settings app on your iPhone.
  • Tap Apps > Coupon Cue > Notifications
  • Ensure Allow Notifications is turned on.

In the app, make sure your offers have an expiration date so reminders can be scheduled.

2. I denied notification access by mistake. How do I turn it back on?

  • Open the Settings app.
  • Tap Apps > Coupon Cue > Notifications
  • Tap Notifications and enable Allow Notifications.

3. My camera access was denied. How do I enable it again?

  • Open the Settings app.
  • Scroll down and tap Coupon Cue.
  • Tap Camera and turn access on.

4. I'm missing offers I thought I saved. What should I do?

  • Check both the Upcoming & Current and Expired offers.
  • Tap Upcoming & Current Offers or Expired Offers in the top right of the screen to switch between them.

5. How do I report a bug or request a feature?

Visit our Feedback Page to notify us of bugs, feature requests or other comments.

Privacy & Data

We respect your privacy and aim to keep your data safe.

The same privacy policy is also available from the App Store listing and inside the app.

Version Information

Current App Version: 1.1.0

Build 19 • Released June 8, 2026

This update makes reminders smarter, offer organization faster, and saving easier.

New

  • Smart Location Prefill

    Get the redemption location filled with the brand name for At-location offers.

  • Date & Time Reminders

    Create time-based reminders with ease.

  • Location Reminders

    Create location reminders with clearer details and preview.

  • Move Offers Between Collections

    Move offers to another collection without recreating them.

  • Savings Tracking

    See savings trends, missed patterns and breakdowns in one place.

  • Expired Offer Cleanup

    Delete expired and unredeemed offers to keep things tidy.

Improved

  • Offer Rows

    Rows now show an image indicator and reminder count for easier review.

  • Reminder Status

    Offer lists now show more accurate reminder status.

  • Offer List Performance

    Large offer lists now load faster and scroll smoother.

  • Deleted Offer Cleanup

    Deleted offers now remove saved images to free storage.

Fixed

  • Reminder Updates

    Reminder changes now refresh offer details right away.

  • Offer Filtering

    Offer filters are now more reliable and stable.